Top 10 Retail Kiosk Solution Companies - 2019
retailciooutlook
Diebold Nixdorf: Self-Service Kiosks Redefining The Retail Experience

Top 10 Retail Kiosk Solution Companies - 2019

Employee-less shops have gained a sweet spot among consumers over a couple of years, triggering a worldwide buzz regarding sophisticated self-service machines or kiosks. Currently, retail organizations, both small and large, are leaning toward kiosk-based order and check-out modules. Fully unattended stores with automated kiosks undoubtedly have pushed the bar higher for innovation in business, although newer technologies are being introduced in an attempt to improve the shopping experience for customers. Retail merchants are, therefore, looking for ways to reduce shopping time, as well as implementation and operational costs simultaneously.

Needless to say, shoppers are already feeling the excitement as kiosks become powered with more advanced technology such as Artificial Intelligence (AI). For instance, self-help kiosks at fast food outlets are assisting customers in purchasing food in the least time possible even during peak hours. Moreover, with Machine Learning (ML) and Natural Language Processing (NLP) working hand-in-hand at the core, kiosks are growing capable of predicting the food preferences of the customers. On similar lines, kiosks at cosmetic stores or apparel chains are guiding customers in making wiser, informed decisions while choosing from a catalog of products.

When discussing kiosks, the potential capability of the Internet of Things (IoT) in reducing shopping time cannot be undermined. Powerful connected devices have ensured faster processing of orders, while customers explore more products that suit their needs. With automated product suggestions, customers are getting an overview of the estimated price of each product that will help them make calculated purchases. In healthcare retail stores, kiosks are guiding customers in choosing lifestyle food supplements and medicines, suggesting new products based on customer preferences and informing them about a missing product. IoT has also proven helpful in maintaining the catalog of products across retail stores, promoting ‘ease-of-purchase’ experience for the customers.

In such a personalized shopping scenario where customers have the power to explore, assess, and choose for themselves, the question of security becomes imperative. Rising to this issue, retail solution providers have brought in Blockchain ledgers for ensuring optimal security to the customers while shopping. Also, customers are enjoying the one-click check-out model, assuring faster payment processing and hence, reduced digital thefts. Moreover, distributed ledgers are securing transaction details of each customer separately, allowing greater control upon one’s purchases. Devoid of manipulation, customers are facing little or no threats regarding their transactions.

To summarize, as retail businesses continue to move a step upward in making the task of shopping more enjoyable for customers, it is essential that they consider ease-of-use and security when encouraging consumers to use a kiosk. While cutting-edge technology ensures quality for the Retail industry, it is an uphill task for organizations to decide on one from the wide assemblage of trends. To make this task easier, a distinguished panel comprising CEOs, CIOs, VCs, Analysts, and the editorial board of Retail CIO Outlook has selected a list of Retail Kiosk Solution Providers.

We present to you Retail CIO Outlook’s “Top 10 Retail Kiosk Solution Providers 2019.”

Top Retail Kiosk Solution Companies

Understanding the market needs of today and anticipating those of tomorrow, Diebold Nixdorf helps retailers to achieve their business objectives. To enhance the interaction between the consumers and retailers, the firm developed industry-best interactive kiosk duo, K-one and K-two, which function as self-service tools. Within a short span of time, they have emerged as an integral part of places with high footfalls, primarily at retail outlets. K-one and K-two are designed for today’s busy consumers with an attractive and intuitive design to attract users and deliver on their expectations. Built for 24/7 operation, K-one and K-two offer flexible configuration options, making them the perfect kiosks for businesses that require tailored solutions

www.dieboldnixdorf.com

SmartBox provides organizations with snack solutions that range from customized corporate gifting to freshly made GoMarket fresh foods. The company hand-selects all-natural and organic snacks to provide the best choices when it comes to snacking at the office or at home. Their services include smarter vending, self-checkout kiosks, and online retail. SmartBox is the largest health foods automated retailer in Florida and one of the top natural & organic snack services companies in the U.S. SmartBox's mission is to make high-quality foods and beverages affordable and available, anytime, anywhere

smartboxcompany.com

TouchSource is a smart display technology leader that presents a turnkey digital kiosk solution to helps retail and shopping centers accelerate their transformation. The company’s smart digital kiosk solution enables retailers and operators to proactively present relevant data through a simple, yet interactive operating environment for optimal user experience (UX). TouchSource leverages its expertise in digital directories and signage to deliver a smart and “fully aware” digital kiosk that utilizes data to drive smart interactions. These kiosks engage users and prospects along with the environment to grasp and accumulate demographic information, and cater to users based on findings

www.touchsource.com

USA Technologies is a Retail Kiosk solution provider, helping unattended retail clients make the transition to cashless payment and telemetry so that they never miss a sale due to missing change. The company provides ePort Connect, a complete suite of cashless payment, telemetry, and value-added services for the self-serve retail market which includes kiosks, vending machines, micro markets and more. The PCI compliant service platform with built-in NFC capabilities handles all the card processing and settlement for the clients. USA Technologies also provides advanced cloud-based interactive media and content delivery management system, called ePort Interactive, which takes care of the delivery of remote refunds and enables robust multimedia-marketing campaigns

usatech.com

Aila Technologies

Aila Technologies

Aila Technologies provides seamless enterprise experiences, bringing together real-world and online activities to empower staff, streamline workflows and delight clients at every touchpoint. The company is designed to bring together worlds— physical and digital, present and future, businesses, and consumers. Through Aila's TrueScan software and Interactive Kiosks and Mobile Imagers suite, which combines beautifully demonstrated iOS capacities with superior embedded scanning, the company allows front-end apps that generate brand new in-store opportunities. The business makes every interaction and transaction more valuable every day—with ingenuity, through technology— for every business partner

Custom America

Custom America

Custom integrates the user's voice into the design process by continual market sensing to provide the retail vertical market with extensive and user-friendly alternatives. The company provides full retail solutions that ensure point-of-sale velocity, optimization of omni-channel capacities, and enhanced productivity. On the global scene, Custom is acknowledged for setting the benchmark in designing and developing retail alternatives, supplying the public with automated and innovative services. Custom's fast and reliable solutions for the self-payment & kiosk info industries have been intended for individuals in high-quality printing looking for the very recent technology

Escher

Escher

Escher is transforming postal and courier services globally, allowing posts to engage the digitally knowledgeable clients of today across all commitment points. Posts drive superior customer experience with higher velocity and better economy with Escher's unique, purpose-built client engagement platform. The innovative Self-Service Kiosk from Escher strengthens their placement at the forefront of postal industry technology. The Escher Platform is a game-changer in enabling clients to satisfy the requirements of digitally knowledgeable clients of today. The clients can participate in their post anywhere, at any time, using the Escher Platform. In order to make smarter company choices, this platform monitors transactional data, agent results, and customer engagement

Grasshopper Kiosks

Grasshopper Kiosks

Grasshopper Kiosk's Automated Retail Suite is the most extensive, compliant, automated platform in the cannabis industry–helping dispensaries, brands and retailers automate buying in their shops. The development team of Grasshopper has a distinctive mix of expertise in dispensary activities, kiosk production, automation, financial services, and software development. The company’s creative engineering team has built automated kiosks and teller assist technology compliant with ADA's first of its kind product suite. As a consequence, distributors and brands alike are driving higher incomes, creating a fresh way of buying products and delivering on the promise of a secure, more compliant, and user-friendly experience for all cannabis customers

Maysteel

Maysteel

Maysteel is a pioneering fabricator of custom, sheet metal enclosures, and kiosks for digital menu boards, self-checkouts, and retail kiosks, bill payment kiosks, wayfinding kiosks and more. Its product solutions are widely used in the utility, industrial, data center, self-service/kiosk, and digital menu board, renewable energy, telecom-broadband, and security industries. The company proud of its flexibility to work with its customers to deliver high-quality products with the shortest lead times. The company's finishing solutions provide precision and flexibility for branding and aesthetic requirements of various end users

Pointman Technologies

Pointman Technologies

The firm designs, manufactures, sells, and supports direct thermal and thermal transfer Card printers, radio frequency identification (RFID) printer/encoders, dye sublimation media, Kiosk Printers card printers, related accessories, and support software worldwide